A global asset management powerhouse is looking to appoint a Vice President - Client Services to join its high-performing EMEA team. This is a key client-facing position with broad exposure across front-to-back operations, designed for a proactive, commercially minded individual who thrives on building trusted relationships and delivering a premium service experience.

This is not just a servicing role — it is about owning client relationships, influencing change, and driving continuous improvement across every stage of the client lifecycle.

Key Responsibilities of the Vice President - Client Services:

• Act as a strategic partner and day-to-day contact for a portfolio of institutional clients across the EMEA region.
• Lead client meetings and take full ownership of the service delivery agenda.
• Manage complex client relationships end-to-end — from pre-win and onboarding through to ongoing delivery and transformation initiatives.
• Drive continuous improvement by collaborating with internal teams, leveraging technology, and advocating for the client internally.
• Interpret and navigate intricate operating models to shape a differentiated client experience.
• Manage bespoke investor reporting cycles, ensuring timelines and standards are consistently met.
• Provide thought leadership on client-facing projects and act as a point of escalation and problem-solver for technical and operational challenges.
• Maintain complete and accurate client records in internal CRM systems, ensuring a robust audit trail and risk management process.
• Proactively communicate regulatory updates, product developments, and business initiatives to clients.

The Vice President - Client Services will meet the following criteria:

• Proven experience managing institutional client relationships in investment management.
• Deep understanding of client servicing across complex operational structures.
• Fluent German and English is essential.
• Track record of managing clients and leading meetings with senior stakeholders.
• A self-starter with strong project management capabilities and excellent attention to detail.
• University degree qualified (or equivalent).

Why Apply?

• Step into a role with real autonomy and strategic influence.
• Be part of a collaborative, client-centric culture where initiative is valued.
• Gain exposure to senior stakeholders, major clients, and cross-functional projects.
• Benefit from excellent development opportunities, generous compensation, and a flexible working model.

If you are a German-speaking client services professional with experience in institutional asset management, please apply with your CV.